Privacy Policy

Smith & Arrow is committed to respecting your privacy and providing you proper protection and management of any Personally Identifiable Information you choose to share with us. “Personally Identifiable Information” consists of any information by which you can be personally identified or contacted, such as your first and last name, home or other physical address (including street name and name of a city or town), telephone number and e-mail address.

Your privacy is important to us. Smith & Arrow will not sell, share, or rent your Personally Identifiable Information to third parties in ways different from what is disclosed in this statement.

Collecting Your Information

Smith & Arrow collects information from you at several different points on our website to facilitate the delivery of services or the fulfillment of an order.

There will be times, such as when placing an order; subscribing to a service; registering to receive catalogs; participating in promotions, surveys and contests, at which we may request personal information such as your name, billing/shipping address, telephone number, e-mail address, credit card information, etc. It is solely your choice whether or not you provide this information. However, should you choose not to provide the information, we may be unable to process an order, fulfill a service, or display certain content on our website.

Using Your Information

We use the Personally Identifiable Information you provide for internal purposes such as:

• order history and status
• one-click ordering
• order confirmation and tracking
• informing you of new products, services, offers and information about Smith & Arrow

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Updating, Correcting and Changing Your Information

At any time you may review, update, correct, or change the Personally Identifiable Information you have provided to us. You may also choose to no longer receive any communication from Smith & Arrow. You may use our website to change your information or to remove your subscription to our newsletter. Alternatively, you can e-mail us at

Newsletter / Catalog Mailing List

If you wish to subscribe to our newsletter, we ask for contact information such as name and email address. To be removed from our newsletter or catalog mailing lists please send an e-mail to sales @


This website takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information off-line.


If you have any questions about the privacy or security at our website, you can send an e-mail to sales @